FAQ
1. How competitive is the pricing?
We are confident that our prices are highly competitive within the same quality bracket. With over 20 years of experience in this field, we always prioritize providing top-quality products at competitive prices, establishing a solid reputation across Africa, the Middle East, Europe, Asia, and South America.
2. Why do some prices vary even if the products look identical?
In the market, products may look similar in pictures or model numbers. However, price differences often stem from the quality of materials used and the level of quality control implemented. Lower-priced items often compromise on material durability and safety standards.
3. What is the standard delivery time?
Since products are manufactured based on specific order requirements, the standard delivery period is 15 days after order confirmation. For small or sample orders, please contact us to check for immediate stock availability.
4. What quality assurance do you provide?
We offer a one-year warranty period from the time of shipment for all medical equipment. For minor issues, we provide free spare parts for replacement; for serious problems, we offer full equipment replacement free of charge.
5. What are your accepted payment terms?
We support multiple payment methods including T/T (Bank Transfer), Credit Card, L/C, Western Union, PayPal, and MoneyGram for your convenience.
6. Is the ventilator compatible with international brands?
Yes, the TH-1 is designed with a standard international connector, ensuring it can be seamlessly matched with various major brands of anesthesia machines.
QMS Medical
