Frequently Asked Questions
How is product quality guaranteed?
We always provide a pre-production sample before mass production and perform a final inspection before shipment to ensure the highest quality standards.
What types of medical equipment are available?
Our range includes medical equipment such as Anesthesia machines, Ventilators, Patient monitors, Operating Lamps, Ultrasound, and X-ray machines. We also offer specialized veterinary products like pet cages and veterinary anesthesia systems.
Why choose us over other suppliers?
With over 20 years of experience in research and development, a facility exceeding 100,000 square meters, and a dedicated team of over 30 engineers, we provide innovative products tailored to market demands.
What are the accepted delivery and payment terms?
We support various delivery terms including FOB, CFR, CIF, EXW, DDP, and Express Delivery. Accepted payment methods include T/T, L/C, Credit Card, and Western Union in currencies like USD, EUR, and CNY.
What is the expected delivery time?
Stock orders typically take 7-10 working days, while OEM orders usually require around 25 working days, depending on the specific quantity and requirements.
What languages does your service team support?
Our team is multilingual, supporting English, Chinese, Spanish, Japanese, Portuguese, German, Arabic, French, Russian, Korean, Hindi, and Italian to serve clients worldwide.